GLOBAL Harrogate company is seeking an ACCOUNT EXECUTIVE to provide support to the Client Services Team in order to help them retain and develop the client relationship.
As an Account Executive you will carry out various administrative tasks in order to ensure the Account Managers can effectively provide high levels of service which will expand and strengthen the client relationship.
You will be expected to assist across a wide portfolio of clients, ensuring everything behind the scenes is running efficiently and completing all tasks given to you by the Senior Account Management team.
This is initially a non-client facing role and you will be expected to carry out administration duties required for client accounts
Playing an important support role in the delivery of sales and account management activities for a portfolio of clients
Providing support for the Client Services team across all areas
Compiling monthly reports and ad hoc tasks when necessary for the team
Preparing documents for client meetings
Interacting with other departments of the business when needed – including New Business when dealing with account handovers
Gaining an understanding of clients and their financial status including value and contract renewal
Interacting with Technical Management to gather, monitor and analyse performance data and ongoing strategy on a monthly basis throughout the length of each campaign
Ensure all relevant details of communication are logged via the CRM System
To actively identify opportunities – in conjunction with the Technical Account Management Team to introduce additional products/services thereby increasing the revenue opportunity within each client’s business portfolio
Have Account Management/client services/customer services experience
Look and act professionally in terms of appearance and attitude
Have an ability to create a rapport and communicate at all levels
Energetic, organised and proactive, you will have the ability and creativity to make things happen
Be very discreet as they will have access to sensitive information
Advanced knowledge of Microsoft Office and the Internet
EXCELLENT OPPORTUNITY!!! Email your CV today!!