DO YOU WANT TO WORK for one of Harrogate’s BEST companies? Our client is a big business with a variety of customers, queries, and tasks every day. They are looking for Customer Experience Co-ordinators to work as key players within the company. The teams work across the business to resolve customer queries to the highest possible standard. Successful candidates will join this growing business and will ensure the delivery and the service their customers want and deserve!
Day to day tasks include:
– Front-end Customer Service – answering inbound calls; Communicating effectively with customers, agents and brokers including; Incoming calls, Outbound calls, Emails, and Live chat
– Using bespoke IT systems
– Problem solving
– Manage adhoc queries and enquiries
To be a part of the team you must have:
– An excellent phone manner
– Passion to delight customers and deliver excellent service
– IT Skills
– Experience in customer service or administration is valuable, although not essential as full training is provided
– Excellent communication skills to all stakeholders
Excellent opportunities! No experience needed, this is all about attitude and the desire to be part of a great team! Email your CV today!