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This position has been filled

IMPRESSION RECRUITMENT HAVE SUCCESSFULLY FILLED THIS VACANCY

We are currently seeking a Customer Service Advisor with a passion for providing outstanding customer service within a small close-knit team. Our client who is based in Guiseley invests into every member of their team, providing support and training to make sure you excel. This is a fantastic opportunity to work in a feel-good environment where you and the team really make a difference to your customer’s day to day lives.

 

As the successful Customer Service Advisor your responsibilities will include:

  • Handling inbound telephone calls from customers and dealing with enquiries accordingly
  • Accurately inputting and updating data recorded on the internal system
  • Deliver timely updates to all clients regarding the status of their order
  • Making proactive calls to customers regarding updates, response from initial enquiries etc.
  • Actioning any complaints received
  • Internal co-ordinating with various teams throughout the company
  • Working with the senior team regarding any potential department improvements relating to service delivery

 

Skills required:

  • An excellent telephone manner; professional, empathetic and positive
  • Good IT skills to be able to manage a large database of information
  • Proactive nature
  • Ability to manage customer demands
  • Overall team player
  • Outstanding levels of customer service

 

As the Customer Service Advisor you will be rewarded with a basic salary of up to £20,000 per annum, working hours are Monday to Friday 9am – 5pm. If you would like the opportunity to work within a friendly team who strive to make a difference then don’t miss out, APPLY TODAY!

Immediate start available for the right applicant!

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