WELL ESTABLISHED and highly successful Tadcaster company is seeking a Customer Service Planner on a permanent basis.
As a successful applicant for this role, you will be responsible for the day to day planning of installations with customers. This will involve planning the work for technicians in a geographical area and will include arranging anything from removals, 1 tap installations to large refurbishments.
You will be responsible for ensuring installations are filled to capacity while ensuring Service Level Agreements (SLA’s) are achieved.
A confident communicator with all types of customers, from sales management, Service Providers, Retailers to internal Installation Technicians.
You will understand the relationship between cost efficiency and quality of work and have a desire to succeed against all odds. You will be organised and self-motivated, being able to plan and work independently.
You will be a team player with strong organisational and people skills, happy to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones.
Ideally you will have previous office based customer service experience combined with a can do attitude!
Sound like the new role for you, email your CV today!