We have a great opportunity available for an individual to join a large international business, recognised as one of the fastest growing companies in their industry, based in Thirsk. Our client is currently seeking a Customer Account Coordinator to work within their dedicated team and are hoping to secure someone that can offer loyalty and overall an outstanding level of input daily. As an employer they can also offer a great working environment with potential career progression too.


As the successful Customer Account Coordinator your duties will include:  

  • Answer queries via email and phone and filter where required
  • Process all sales orders and communicate the scheduled delivery date to customers
  • Liaise with the production team to pre-empt any issues and communicate accordingly
  • Process delivery paperwork and transport bookings
  • Ensure all paperwork from completed deliveries is correct and filed appropriately
  • Prepare invoices and help to chase payment when required
  • Keep internal system up to date with orders and invoices
  • Liaise with accounts to resolve any issues with invoicing or payments
  • Work with production to raise work orders and close them on system for goods to be shipped
  • Deal with any complaints effectively and field out to relevant departments
  • Maintain and implement procedures within office to ensure smooth running of sales and shipping



  • Good communication and interpersonal skills
  • Able to work as part of a team but also on own initiative
  • Enjoy working in a fast paced environment


As the Customer Account Coordinator you will be offered an annual salary between £20,000 – £22,500, working Monday to Friday 9am – 5pm on a permanent basis. If you would like the opportunity to be part of a dedicated team where you can enhance your skills with possible career progression, then don’t miss out! APPLY TODAY!

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