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Our client based in Garforth is currently look for an Sales Co-Ordinator to join their busy and vibrant export sales office.

You will be involved in the preparation of customer orders, liaising with the Company’s customers and sales agents, generating precise documentation, compilation of statistics, relationship management with freight forwarders and updating databases.

The role also involves enquiry response, query resolution, trade customer relations and engagement with the Company’s sales team and other departments, nurturing trade relations and maintaining high levels of presale and aftersales customer care.

Processing of trade customer orders received via various methods, preparation of customer orders to include order input, confirmations, preparing and issuing Pro-Forma invoices and managing the dispatch process.
Generating correct and precise documentation to accompany goods where necessary.
Liaising on daily basis with specific customers on lead time information, product queries, spare part requests, returns etc.
Updating, on a regular periodical basis, Intrastat figures, recording details of products shipped to and from the European Union market.
Updating of customer information database for website locations
Initiate contact and manage relationships with freight forwarders.
Contributing to the efficient, smooth, error free running of the department by ensuring existing policies and standard operating procedures are understood and followed.
Encouraging and fostering positive trade relationships, communicating in a friendly and professional.
Helping prospective customers and new trade customers with their enquiries and application process.
Politely, confidently and accurately receiving and dealing with customer general and pricing queries.
Assisting in general sales office and other reasonable duties within the department and company as required

An experience of Administration is desirable but not essential as full training internally and externally can be given.

You will be working in a fast-paced environment so you should be able to work well independently to self-motivate, as well as in a team; excellent interpersonal skills, be an engaging and adept communicator, be literate, numerate, and competent with MS Office applications.

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