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We are proud to be working with a well established business based in Knaresborough. Our client is currently seeking a Service Coordinator due to growth and would now like to secure someone who can join their professional and friendly team.

Duties to include:

  • Attend to all incoming messages via e-mail & telephone and distribute to the relevant person if necessary.
  • Make proactive telephone calls and oversee the booking of colleague’s diaries to optimise productivity from their day.
  • Follow up and discuss any additional work or recommendations from colleagues with the client, providing quotations for small works and return visits.
  • Prioritise return visits working with the team leader for any technical advice.
  • Build good working relationships with both the team & clients demonstrating a courteous and professional attitude whilst always ensuring the client is informed throughout the whole process.
  • Discuss the benefits of additional services with clients.
  • Update stored information and action data that is incorrect or missing from the database.
  • Maintain the Active Jobs list and escalate any jobs that are not being dealt with effectively.

 

Our client would like to secure someone with the below skills:

  • Professional yet personable approach, both via email and over the phone
  • Working knowledge of MS Office
  • Ability to manage a busy workload
  • Must enjoy  delivering 1st class customer experience

 

Within the role you will work Monday – Friday 8.30am – 5pm with 30mins for lunch.

Our client is offering a starting salary of £20,000 – £21,000.

APPLY TODAY! 

Job Overview